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Article featured within the January 2010 of Professional Motor Mechanic magazine

 

Due to popular demand Sykes-Pickavant have introduced NEW diesel engine training courses in order to further support, and provide even more help and assistance to all its customers.

Diesel engine technology has moved on greatly in recent years, particularily since the introduction of electronically controlled fuel systems. Traditionally, many independent garages have seen Diesel Diagnostics and Repairs as being the role of ‘diesel specialists’, and due to the lack of readily available diesel test and repair products, have been hesitant to view Diesel Diagnostics and Repairs as potentially profitable work.
Sykes-Pickavant has invested heavily in recent years in developing suitable Diagnostic and Repair tools, to allow the independent technician to be able to work on modern diesel systems. To further enhance that programme, we are now pleased to launch two dedicated Diesel Training Courses, aimed at providing independent garage technicians with the knowledge and skill to deal with common diesel system Diagnostics and Repairs.

DIESEL 1 - An Introduction to Electronically Controlled Diesel Systems – One day

Overview

• An introductory course providing an overview of the basic principles of compression ignition engines and modern electronically controlled fuel systems. The course also includes diesel emission control systems, the use of serial port communications for diagnostics, and common test and repair procedures.
 

Content

• Overview of Diesel Engines and Diesel Fuel Systems
• Turbo systems
• Unit Injection systems
• Common Rail systems
• Injector types
• Emission Control systems
• Diesel engine sensors and sensor testing
• Serial port communications for service, diagnostics and repair
• Specialist tools and equipment requirements
• Common issues encountered when working with Diesel engines and systems

NB – the course is a mixture of classroom and practical hands-on tuition using a variety of test and repair tools, on live diesel engines

DIESEL 2 - Modern Diesel Engine Diagnostic and Repair Strategies

Overview

• This is a more advanced course for technicians who have already completed DIESEL 1 ( or equivalent ) and provides a greater
level of detail for Diesel Diagnostics and includes Test and Repair methodology.

Content

• Testing procedures for Low and High Pressure circuits
• Sensor wave forms, and their use in diagnostics
• Causes of common failures
• Injector testing and repair in independent workshops
• Exhaust Gas analysis on modern diesels
• Service and repair of diesel engine systems ( oil degradation etc )
• Service and repair of fuel treatment systems ( PAF regeneration etc )
• Fuel system bleeding

NB – The course is a mixture of classroom and practical hands-on tuition using a variety of test and repair tools, on live diesel engines.

Location - all courses are held at the Sykes-Pickavant Training Centre in the West Midlands

 

EURO VERSION OUT NOW! 

Contact customer services for your copies NOW on +44 (0)1922 702222

For a sneak peak at ALL new products CLICK HERE! 

 

 

 

 

For some years now, Sykes-Pickavant has provided Technical Helpline Support, for both our Diagnostics Equipment programme, and for Vehicle Technical Support help.

However, as both the Equipment technology, and the Vehicle technology continue to develop at an increasingly fast pace, so we must continue to improve the service we offer to our customers.

We are, therefore, pleased to announce, two new improved Helpline Services to support both our Diagnostics Equipment, and to provide Vehicle Technical Support where needed.

a) Diagnostics Equipment Support ( ie ACR4 / iMAP / iKEYS / SMART etc )

         New Helpline Number : 0844 561 7861 – available now !

This service will be live from Monday 14th April 2008, and will replace the previous service which is now no longer available.

This new service is provided FREE to all our end-user customers, in order to ensure they get the maximum usage and support for the Sykes-Pickavant equipment they have purchased.
This service exists to provide end-user help with operational problems, software updates, applications questions, and general technical support for Sykes-Pickavant diagnostic products, and is available from 8.30am to 5.00pm, Monday to Friday.

This service is provided by the Sykes-Pickavant Research and Development team

 

b) Vehicle Technical Support

                  New Helpline Number : 0871 871 1365 – available now !

This service will also be live from Monday 14th April, and will replace the previous service which is now no longer available.

This new service is a Subscription service, and exists to provide support and help when customers are having Vehicle related problems.  All current and new models are covered, and help can be provided for all typical issues encountered in Independent Workshops – Servicing, Diagnostics, Mechanical Repairs etc, regardless of the make or type of equipment being used.

The service is provided by a specialist team of highly experienced Automotive Technicians, and is available from 8.00am to 6.00pm, Monday to Friday.

Customers interested in subscribing to the Vehicle Technical Support service, should contact our Customer Service Team ( 01922 – 702222 ) who can provide further information, and enable registration to the new service.

Sykes-Pickavant values the support we receive from our customers, and is continually seeking to improve the products and services which we provide.  We are always pleased to hear from our customers, and if you are not able to get through to us by phone, you can always reach us via our support web-site www.spsupport.com, where you can find additional support information, or leave questions on our ‘bulletin board’ which are answered on a daily basis.

Best regards

David Mekie
Marketing Director
Sykes-Pickavant Ltd